Why Rivet Patient Pricing?

Animated Estimate of patient costs image

Patient can see deductible and out-of-pocket costs remaining

Add automatic or personalized
disclaimer

Run eligibility verification
and see accurate payment needed

Patient can see deductible and out-of-pocket costs remaining
Add automatic or personalized
disclaimer
Run eligibility verification
and see accurate payment needed

The Problem: No Cost Estimates

You might not realize, but 92% of your patients want a price estimate for their care — like they would receive for anything they are paying for. And now more than ever — they are the first to fund their own healthcare. How are you delivering for them? With the high demand for you to do more in less time, the No Surprises Act breathing down your neck, and the need to financially collect more of what is owed to you, it’s near impossible to deliver across the board.

The Solution: Price Transparency

With Rivet, tackling the demand for knowledge, clarity, compliance, and up-front payments become a breeze for a team of any size. Our easy estimate generation engine pulls all of the right data together through a simple dashboard. By simplifying back-end accounts receivable work, we save you time and money. Rivet speeds your accounts receivables with deep features you need and extreme flexibility you want.

How Rivet Strengthens

Estimator Tool

Federally compliant estimate creation in seconds
Easy to understand in multiple languages
Logic display for spot-check accuracy
Automatic write-back to EHRs

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Automated workflow

Drag & drop functionality makes it easy
Customize for internal codes, payment terms, and more
Batch send texts & emails in just a click

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Prepayment

Define unique payment terms — addressing both insured & self-pay
Creates audit trail for NSA & billing office
Speeds immediate receivables right through estimate

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Data collection

Pulls relevant demographic & insurance information from EHR or PM system
Performs automated eligibility checks and OON benefits from 900+ payers
Aligns providers' contracted rates with insurance benefits for accuracy

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Centralized
fee schedules

All your contracted rates in one place
Simple, easy to view dashboard
Always current to reduce data lookups

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No surprise here

The No Surprises Act became bigger and broader in 2023.

Stay compliant and get paid.

Your mighty team has a lot to accomplish; and that changes day-to-day. That’s where Rivet comes in. Rivet's estimator tool makes it easy to jump in at any time for any opportunity and pick up right where you left off with our intuitive, customizable and easy platform — built to maximize healthcare organizations' revenue and productivity.

Click here for our Good Faith Estimate 2023 toolkit

Maximize your productivity

Leverage our deep features and data depth to customize, navigate, and produce more from your teams’ effort. Seamless and simple, Rivet contract management brings all of your data together to make modeling your next negotiation dead-simple. Our estimate, available in multiple languages, has logic verification to assure accuracy from the start. With Rivet, empower your team to do more and look up less.

Speed your receivables

Create up-front patient cost estimates in seconds — so the patient can understand their expected costs without days of waiting. With easy to read and understand emails and texts reflecting the accurate healthcare cost information they want, prepayments are enabled and simply a click away.

Delight your staff and your patients

Rivet has a true customer and patient centric design. The Patient Pricing product was created and is continuously improved by experts who are focused on ease of navigation, access and use. When healthcare providers know that the front office can deliver seamlessly for patients it’s truly delightful for all.

What our customers say about us...

“With Rivet we see cost savings in automating countless manual processes and less AR days. Plus, their customer support makes it feel like their team is right in our office.”

Kellie Ickowski

Practice Administrator

“Rivet’s estimates show exactly what patients are being charged for, how much of the deductible the patient has met, and how we’re applying it. It makes having the financial conversation really easy and keeps the patient informed. Not to mention, it has helped us get better at collecting from patients up front so we don’t have to chase the money on the backend.”

Stephanie Collins

Chief Executive Officer

“Rivet is a more modern solution that’s sped up our process overall. With Rivet, we’re able to get the estimate out to the patient more quickly, allowing the patient to pay using their computer or phone, technology that patients have come to expect.”

Christine Clingman

Director of Revenue Cycle

“Patients don’t have to contact us and reach a staff member to make a payment. If you have busy staff, and you miss that call, I feel like you just missed out. You don’t know if they’re going to call back.”

Lindsey Beam

Patient Accounts Specialist

“Rivet is 1,000 times easier to use than what we were using before. We started out having two of us using Rivet and now 15 of our staff can use it without the need of formal training. It’s so user friendly. Wherever you need or want to go is, for the most part, self explanatory.”

Tonia Bateman

Business Office Director

“Our patients like to know what they owe ahead of time and there are no surprises when we collect it from them. Not only is it a better patient experience with transparent pricing, but it makes a huge difference in our patient A/R as well. With changing coverages, deductibles, and eligibility, it can be hard to produce truly accurate estimates at scale. But with Rivet, running eligibility and estimates it’s a quick, one-stop shop.”

Kellie Ickowski

Practice Administrator