Level the
Paying Field
Rivet brings contracts, fee schedules, rate benchmarking, and payment variance detection into one modern platform; giving your team the data and confidence tolevel the paying field so you can align reimbursement with contracted rates.

Contract clarity starts now.

Rivet Payer Performance Offers
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Rivet_Payer Performance Overview_0826-1-5

Market rate
benchmarking

  • Compare contracted rates with any local, state, or national rates
  • Assess health of payer relationships
  • Export reports to share with payer reps
See a demo
Renewals and expirations for contracts image
Renewals and expirations for contracts image

Payer contract & fee
schedule centralization

  • Easily store complete contract database
  • Streamline lookups with rate view dashboards
  • Manage contract renewal timelines
See a demo
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Rivet_Payer Performance Overview_0826-1-6

Auto-payment variance detection

  • Identify why short payments are occurring with always on auditing
  • Assess systemic variances to scrub issues at scale
  • Audit all payers instantly for insurance payer downcoding
See a demo
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Rivet_Payer Performance Overview_0826-1-7

Contracted rate modeling & pricing optimization

  • Explore potential changes to enhance contract negotiations
  • Create proposed scenarios to see how to maximize financial performance
See a demo
Individual claim work image
Individual claim work image

Fast-work
recovery

  • Appeal relevant underpayment projects by payer and appeal type for empowered reimbursement
  • Track, reprocess & resubmit through saved notation and documentation
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The contract clarity you need, for the revenue you deserve.
Learn more
Get Started with Payer Performance
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1.4T+

contracted rates modeled

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500M+

claims & remits audited

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$38

average dollar value underpaid per line item

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Benchmark your position

Know where you stand in the market.

Access payer-reported rates from Machine Readable Files (MRFs) and use our Procedure Code Comparison tool to view and compare reimbursement across all your payers. SuperScore rate analysis helps you understand your competitive positioning, while market benchmarking identifies rate gaps against competitors locally, statewide, and nationally—giving you the data you need to negotiate from a position of strength.

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Model contract scenarios

See the revenue impact before you negotiate.

Rivet's Contract Modeler lets you simulate "what if" scenarios using your actual claims history. Model the revenue impact of proposed rate changes, compare scenarios side-by-side, and export detailed analysis for leadership review and payer meetings. Bring quantified evidence to every contract conversation instead of estimations and guesswork.

Contract modeler 2026
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Recover revenue systematically

Stop leaving money on the table.

Rivet projects dashboard automatically prioritizes recovery opportunities by dollar value, while batch appeal capabilities let you work similar issues simultaneously. Track team workflows with assignment and status management, identify systematic payment patterns through match rate analysis, and generate exportable recovery reports. Pattern detection helps you prevent repeat underpayments before they cost you revenue.

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Centralize contract intelligence

Manage renewals, track terms, and stay ahead.

Keep all your contract data in one place with renewal tracking and expiration alerts, fee schedule management with version control, and timely filing deadline monitoring. Store administrative clauses in a searchable repository, add notes and reminders for follow-up actions, and filter everything by business unit, financial class, or specific payers—ensuring you never miss a critical contract deadline or opportunity.

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Your contract negotiations are waiting.
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What our customers say about our payer contract management software

How can my medical practice benefit from a contract management system?

Rivet payer contract management software maintains contract terms and agreements, audits claims for improper payment, optimizes provider charge pricing, analyzes contracts against proposed changes, and compares contracts to providers and insurance carriers anywhere in the U.S. Gain a centralized location for all contracts to track renewal timelines and prepare for upcoming negotiations or new contracts. Compare contracts to each other in seconds for maximum payer contracting efficiency.

Can Payer Performance help my practice with contract optimization?

For upcoming payer contract renewals, Rivet manages negotiation/renewal timelines to know when to prioritize a specific contract, models proposed contract changes and compares rates to previous contracts with the same payer or a practice’s other contracts, contrasts a practice’s current rates with every other healthcare provider across the U.S., and analyzes key performance indicators (KPIs) to allow for payer contract negotiation fodder.  

How do I calculate payer mix?

Determine the proportion of revenue or patients attributed to different insurance types (Medicare, Medicaid, private insurance, self-pay, etc.) within a healthcare practice or facility. This is done by dividing the revenue or patient count from each payer type by the total revenue or patient count, then multiplying by 100 to express it as a percentage. Rivet’s payer contract management software automatically breaks down the practice’s revenue sources that can be further broken out to a healthcare provider's revenue sources, specifically the percentage of patients covered by different types of payers.

How should I handle an underpaid claim?

Underpaid claims are best recovered in a project with several similar claims attached. Rivet audits all claims and groups similar underpaid claims into projects and then estimates the value of each project for simple prioritization. Rivet payer contract software offers the proof needed to fight the battle of improper insurance payment. All underpayment projects in Rivet are downloadable in CSV format for easy insurance send.